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Terms and Conditions
Introduction and License
Amunra operates under a license issued by Curacao (Antillephone N.V.) and provides a range of online gambling services, including real-money gambling activities and online pokies. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions, which govern your use of the Amunra platform.
Eligibility
To participate in any activities on the Amunra platform, users must be at least 18 years old. It is your responsibility to ensure that you are legally permitted to gamble in your jurisdiction. Amunra does not accept players from regions where participation in online gambling is prohibited or restricted.
Account Rules
- Users are permitted to create only one account per person.
- Amunra reserves the right to conduct Know Your Customer (KYC) verification to ensure compliance with regulatory requirements.
- You are responsible for maintaining the confidentiality and security of your account information.
- Any misuse of your account, including sharing your account with others, may result in account suspension or termination.
Deposits and Withdrawals
Deposits and withdrawals are subject to the following rules:
- All financial transactions must comply with Anti-Money Laundering (AML) regulations.
- Users must complete KYC verification before processing withdrawals.
- Amunra aims to process withdrawal requests within a reasonable timeframe, typically within a few business days, barring any verification issues.
- Accepted payment methods will be detailed on the Amunra website, and all transactions must be conducted in accordance with applicable laws.
Prohibited Activities
The following activities are strictly prohibited on the Amunra platform:
- Cheating or collusion in any form.
- Fraudulent activities or attempts to manipulate the system.
- Bonus abuse or exploitation of promotional offers beyond their intended purpose.
- The use of automated bots or any unauthorized software to interact with our services.
- Any form of unauthorized manipulation of the game or its outcomes.
Limitation of Liability and Termination
Amunra retains the right to suspend, restrict, or permanently close user accounts in cases of violation of these Terms and Conditions, regulatory requirements, or if suspicious activity is detected. Users acknowledge that Amunra shall not be liable for any damages or losses resulting from account termination or access restriction.
Bonus Terms and General Promotional Conditions
- Promotions and bonuses are subject to specific terms outlined on the Amunra website.
- Users must adhere to the wagering requirements and conditions associated with any promotional offers.
- Amunra reserves the right to amend or withdraw promotions at any time without prior notice.
Fair Play and Game Integrity Rules
Amunra is committed to providing a fair gaming environment. All games are regularly tested for fairness and integrity. Users are encouraged to report any suspected irregularities to the support team for investigation.
Fraud Prevention and Security Monitoring
Amunra employs advanced security measures to protect user data and prevent fraudulent activities. Continuous monitoring of transactions is conducted to ensure compliance with AML and KYC policies.
Dispute Resolution and Complaint Handling Process
In the event of a dispute, users are encouraged to contact the support team for assistance. Amunra will strive to resolve complaints promptly and fairly. If a resolution cannot be reached, users may escalate the issue to the relevant regulatory authority.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Australia. Any disputes arising from the use of the Amunra platform shall be subject to the exclusive jurisdiction of the courts in Australia.
Responsible Gambling Measures and User Protection Tools
Amunra promotes responsible gambling and offers various tools to assist users in managing their gambling activities. Users can set deposit limits, session time limits, and self-exclusion periods if necessary. Resources for gambling addiction support are also available.
Conclusion
By using the Amunra platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Amunra reserves the right to modify these terms at any time, and it is your responsibility to review them regularly. Your continued use of the service constitutes acceptance of any changes made.